Call Pro Crm

Call Pro Crm

Verified

CallPro CRM is a sales and marketing tool that comprises email marketing, customer relationship management, lead profiling, website tracking, and outbound calling functionalities. It has the ability to build campaigns which can be triggered by set parameters and behaviors, actions, or communications to turn prospects into customers. Users can nurture prospects and engage with the right method of communication, whether that’s a unique email or a direct SMS.

CallPro is a Web-based solution designed to work alongside current business processes. It allows a company to track a prospect from its inception through to creating a profile in order to target a new customer and decide who may need further nurturing.

Their integrated call center application helps ensure leads are followed up with efficiently. Progressive dialing, click-to-dial, and preview dialing help to improve daily call volume, agent productivity, and customer satisfaction, while eliminating wasted time. CallPro CRM offers a 14-day free trial and are ideal for small businesses with various employee and user counts.


Cloud Deployment: Yes
On-Premise Deployment: No
Website: http://www.callprocrm.com

CRM Features


Analytics
  • Custom Dashboards
  • Custom Reports
  • Schedule Reports
  • Standard Dashboards
  • Standard Reports
Customization
  • Custom Buttons
  • Custom Fields
  • Custom Links
  • Custom Modules
  • Page Layout
  • Rename Tabs
  • Schedule Fields
Documents
  • File Management
  • File Sharing
  • Folder Sharing
  • Nestable Folders
Inventory
  • Invoices
  • Products
  • Purchase Orders
  • Quotes
  • Sales Orders
Marketing
  • Auto Responders
  • Campaign Management
  • Email Opt-Out
  • Email Templates
  • Mass Email
Sales
  • Accounts
  • Activity Tracking
  • Calendar
  • Contacts
  • CRM Views
  • Forecasting
  • Leads
  • Opportunities
  • Scripts
Support
  • Cases
  • Client Portal
  • Email-to-Case
  • Solutions
  • Surveys
Telephony
  • Auto Attendant
  • Call Queues
  • Call Recording
  • Click to Dial
  • Inbound Calling
  • IVR
  • Outbound Calling
  • Virtual Phone System
  • Voicemail
  • Voicemail-to-Email
Web Forms
  • Accounts
  • Auto Responder
  • Cases
  • Contacts
  • Leads
  • Notify Owner
Workflow
  • Alerts
  • Approval Process
  • Assignment Rules
  • Case Escalation Rules
  • Convert
  • Field Updates
  • Rules
  • Tasks
  • Time Based Actions
  • Webhooks

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