Sys Aid

SysAid simplifies challenges that IT pros like you face daily with a single intuitive platform. From our renowned Help Desk & ITSM solution for managing and monitoring your IT and non-IT activities, through ticket management and asset management, to advanced ITIL workflows, SysAid has it covered in a friendly, affordable and easy to configure programming-free solution. This means rapid implementation either on multi-tenant cloud or on-premise. Join the other 10K SysAid customers worldwide today.

SysAid can be installed on your server or accessed over the web, and they’ve built a mobile application accessible for the iPhone, Windows Phone, Android or Blackberry. The help desk application provides routing rules, helping service professionals determine when and how to escalate support challenges, while the asset management solution allows you to track and manage software and hardware inventory and service history.