Oracle Peoplesoft CRM

Oracle Peoplesoft CRM

Verified

Acquired by Oracle Corp. in 1995, PeopleSoft CRM is an on-premise solution targeted at mid and enterprise-sized organizations. Marketed and sold across the globe for a wide range of industries, this solution can be customized according to specific industry requirements.

The most recent version of the software, PeopleSoft 9.2, features a new user interface and customer-driven features and services. It is a complete end-to-end solution with capabilities such as real-time and role-based analytics. Other key capabilities include sales and marketing automation, customer service and support, call center, help desk and knowledge management.

It features several different modules, including CRM Personal Information Management Server Sync, Event Management, Marketing, Multi Channel Communication and Order Capture, each of which can be procured independently or as part of a suite.

Cloud Deployment: No
On-Premise Deployment: Yes
Website: http://www.oracle.com

CRM Features


Analytics
  • Custom Dashboards
  • Custom Reports
  • Schedule Reports
  • Standard Dashboards
  • Standard Reports
Customization
  • Custom Buttons
  • Custom Fields
  • Custom Links
  • Custom Modules
  • Page Layout
  • Rename Tabs
  • Schedule Fields
Documents
  • File Management
  • File Sharing
  • Folder Sharing
  • Nestable Folders
Inventory
  • Invoices
  • Products
  • Purchase Orders
  • Quotes
  • Sales Orders
Marketing
  • Auto Responders
  • Campaign Management
  • Email Opt-Out
  • Email Templates
  • Mass Email
Sales
  • Accounts
  • Activity Tracking
  • Calendar
  • Contacts
  • CRM Views
  • Forecasting
  • Leads
  • Opportunities
  • Scripts
Support
  • Cases
  • Client Portal
  • Email-to-Case
  • Solutions
  • Surveys
Telephony
  • Auto Attendant
  • Call Queues
  • Call Recording
  • Click to Dial
  • Inbound Calling
  • IVR
  • Outbound Calling
  • Virtual Phone System
  • Voicemail
  • Voicemail-to-Email
Web Forms
  • Accounts
  • Auto Responder
  • Cases
  • Contacts
  • Leads
  • Notify Owner
Workflow
  • Alerts
  • Approval Process
  • Assignment Rules
  • Case Escalation Rules
  • Convert
  • Field Updates
  • Rules
  • Tasks
  • Time Based Actions
  • Webhooks

Send Oracle Peoplesoft CRM a Message





Required fields are marked *


Oracle Peoplesoft CRM Video Demo


Customer Reviews


No reviews to display.


Similar CRM Providers